Privacy

You are here

Privacy Policy

Pics NV commits to protect your personal information

Pics NV is committed to protect your privacy and your personal information. We encourage you to read this privacy statement.
This Privacy Statement informs you of our privacy practices and the way your personal information is collected online and how that information is used by us. This statement will be readily available on our web page.
Pics NV supports the fundamental rights to privacy and data Protection as well as compliance with national and international privacy laws.

In the legal and ethical principles, "Our Principles of Responsibility“, Pics commits to maintain confidential any personal information and to strictly limit any disclosure in accordance with local laws.

PICS NV has established this Privacy statement as result of the new GDPR rules from 2018

To whom this Privacy statement applies

Pics NV is a local company, with legal entities, business processes, management structures, and technical systems. This Privacy Statement applies to Pics -owned websites, domains, services, applications, and products. This privacy policy bounds all PICS nv subsidiaries and employees.

How we process your personal information?

Pics NV respects the privacy rights and interests of each individual, employee, candidate or customer. Pics NV subsidiaries will observe the following principles when processing your personal information:

  • Processing your personal information fairly and lawfully.
  • Collecting your personal information for specified, legitimate purposes and not processing further in ways incompatible with those purposes.
  • Collecting your personal information which is relevant to and not excessive for the purpos-es for which it is collected and used. We may render information anonymous when feasible and appropriate, depending on the nature of the data and the risks associated with the in-tended uses.
  • Maintaining your personal information accurate, and where necessary, kept up-to-date. We will take reasonable steps to rectify or delete Data that is inaccurate or incomplete.
  • Keeping your personal information only as long as it is necessary for the purposes for which it was collected and processed.
  •  Processing your personal information in accordance with the individual’s legal rights.
  • Taking appropriate technical, physical, and organizational measures to prevent unauthor-ized access, unlawful processing, and unauthorized or accidental loss, destruction, or dam-age to personal information.
  • Processing your personal information based on the following legal basis:
    • You have unambiguously given your consent; or
    • The processing is necessary for the performance of a contract to which you are par-ty or in order to take steps at your request prior to entering into a contract; or
    • The processing is necessary for compliance with a legal obligation to which PICS Nv is subject; or
    • The processing is necessary in order to protect the vital interests of the data sub-ject; or
    • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller or in a third party to whom the data is disclosed; or
    • The processing is necessary for the purposes of the legitimate interests pursued by PICS NV or by the third party or parties to whom the data is disclosed, except where such interests are overridden by the interests for fundamental rights and freedoms of the data subject.

Why we collect your personal information?

Our primary goals in collecting information are to provide our customers and other users with superior service and a smooth, efficient and personalised experience while using the sites. For example, if you purchase products or request information on the sites, we use your personal information to fill your order or provide the requested information.
PICS NV may collect personal Information from you to complete various transactions, such as:
•    product or service orders, activations and registrations
•    information requests
•    marketing or support subscriptions
•    job applications

What information is collected?

Pics NV collects and uses your personal information to better serve you and personalise your experience and interaction with PICS NV. Such collection is done with appropriate notice and consent, along with required filings with data protection authorities, where applicable.

Personal information (or personal data) means any information relating to an identified or identifiable natural person ('data subject'); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.

This privacy statement does not cover personal information rendered anonymous or where pseudonyms are used. Data is rendered anonymous if individual persons are no longer identifiable or are identifiable only with a disproportionately large expense in time, cost, or labour. The use of pseudonyms involves the replacement of names or other identifiers with substitutes, so that identification of individual persons is either impossible or at least rendered considerably more difficult. If data rendered anonymous becomes no longer anonymous (i.e., individual persons are again identifiable), or if pseudonyms are used and the pseudonyms allow identification of individual persons, then this privacy statement will again apply.

It is always up to you whether to disclose personal information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services.
The types of personal information we collect from you may include:

  • your name, company, email address, phone number, billing address and shipping address
  • customer type, job function, job title, purchasing authority, purchasing timeframe and others
  • IP address (see chapter on cookies)

How We Use Your Information

We gather and use information in a number of ways, including the following:
Browsing and Searching: We collect certain personal Information when you visit the sites or click on the various links for products and services. We collect this information to improve your web user experience for your next visits (ex: country selection), help run the sites more efficiently, to gather broad demographic information, to monitor the level of activity on the sites, and to evaluate the effectiveness of our advertising. (See chapter 8 about cookies)
Ordering: We collect Personal Information when you purchase products and services. We collect this information to deliver your order, to obtain payment, and to communicate with you about the status of your order.
Technical support: We may collect certain information when you request technical support for products. This information is necessary to identify your systems, understand the configuration of the products, diagnose your questions, and provide solutions.
Newsletters and promotional e-mails: We collect Personal Information when you ask to receive newsletters, promotional e-mails, and other information. We use this information to provide you the information you request.
Contact information
: If you contact us, we sometimes keep a record of your correspondence or comments, including Personal Information, in a file specific to you. We use this information to help us provide you better service in the event you contact us again.
We may keep your information for a reasonable period for the purposes set out above.

How do we use your information for marketing?

We may use the information we collect to inform you, by letter, fax, phone, SMS and email about promotions, news and new products that we think may be of interest to you. By providing us with your information you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from us please indicate this where requested on the registration or request form.

What we do with your personal data

If you do provide personal information to us, either directly or through a business partner, we will:
•    not sell or rent it to a third party although unless you opt–in , we may use your contact in-formation to provide you with information we believe you need to know or may find use-ful, such as (for example) news about our services and products and modifications to the Terms of Service;
•    take commercially reasonable precautions to protect the information from loss, misuse and unauthorized access, disclosure, alteration and destruction;
•    not use or disclose the information except:

  • o    as necessary to provide services or products you have ordered, such as (for exam-ple) by providing it to a carrier to deliver products you have ordered;
  • o    in other ways described in this privacy policy or to which you have otherwise con-sented;
  • o    in the aggregate with other information in such a way so that your identity cannot reasonably be determined (for example, statistical compilations);
  • o    as required by law, for example, in response to a subpoena or search warrant;
  • o    to outside auditors who have agreed to keep the information confidential;
  • o    as necessary to enforce the Terms of Service;

Your content

By providing us with your personal information and using the sites, you consent to our processing your personal data and sensitive personal data for the above purposes. You also consent to our transferring your information to countries or jurisdictions which do not provide the same level of data protection as the EU, if necessary for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure that your information is protected. If you provide us with information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data including sensitive personal data and that you have informed them of our identity and the purposes (as set out above) for which their personal data will be processed.

Cookies

A cookie is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tell a web site when the user has returned.(Source: www.AboutCookies.org)
For the moment, we don’t use direct cookies in our website www.pics.be. On the other side, we use third party cookies:
Third party cookies for analytics purpose
In order to provide our visitors with a better service, we measure the number of page views, the number of visits, the different actions performed by visitors on our site, the geo-location of our visitors and the number of times visitors return to our site. For this purpose, we use two web analytics software tools: Google Analytics as well as AWStats.
Voor meer informatie over AWStats kunt u op de volgende link klikken..https://www.awstats.org/

Google Analytics information

This website uses as well Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
The IP-address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en